Terms of service

1. The seat

A seat is a personal, non-transferable licence to use Grouup. It is issued on application and can be withdrawn by your pod's steward or by us where these terms are broken.

You must be at least 18 and give accurate identity details. One seat per person; shared logins void the record they produce.

2. Enforcement you are agreeing to

You may commit to at most three tasks a day. Your rolling completion score is measured over 365 days and judged at each weekly seal against your pod's lockout floor — 40% by default, and up to 90% where a steward has set a higher bar for that pod.

Sealing below the floor locks your seat: commitments, proof and verification close until your pod reinstates you. Breached seals are never edited out of your record.

Your log unlocks each day only after you file verdicts on your pod's proof. Verification is reciprocal by design.

3. Your record

The record is append-only. We do not edit, backdate or delete entries on request, because a record that can be revised is not evidence of anything.

You can export the whole record as JSON or CSV at any time, and you can delete your account, which removes the record with it.

4. Pods and conduct

Stewards set their pod's floor, manage the roster, rule on applications, and rule on reinstatement petitions. They may remove a seat from their pod.

Harassment, fabricated proof, or collusion in verification ends a seat immediately and without refund.

5. Billing

Seats are billed monthly through Paddle, our merchant of record. Prices are shown at checkout and include applicable tax. Renewal is automatic until you cancel.

Cancellation takes effect at the end of the paid period; the seat and record stay available until then. Refunds are covered by the refund policy.

6. Availability and liability

Grouup is provided as-is during the pilot. We do not guarantee uninterrupted service, and we are not liable for outcomes you did or did not achieve while holding a seat.

To the extent the law allows, our total liability is limited to the fees you paid in the previous three months.

7. Changes

We will give notice inside the app before material changes to these terms. Continuing to hold a seat after that notice is acceptance.